CAD Schroer - Technical Support

The proactive approach we take towards software maintenance has been a key contributor to our success. CAD Schroer is well-known for offering its customers real value for their maintenance contributions. Other software vendors have recently begun to recognise the value of superior customer support and strong customer relationships, and we are proud of always having been at the forefront of this client-focused business ethic.

Our software support and maintenance package offers excellent value to customers. It includes all minor and major software revisions, ensuring that your systems are always up to date and fully supported. We offer maintenance contracts for all CAD Schroer products, and - in our role as PTC® Maintenance Service Provider - also offer software support and maintenance for Pro/ENGINEER®, Pro/MECHANICA® and Pro/INTRALINK®.

Our support hotlines are manned by extremely experienced software engineers with a wide product knowledge, who work closely with our partner network in all major markets throughout the world.

	About CAD Schroer's online support service
	Online support portal registration for maintenance customers
	Information for customers without a maintenance contract
	Log in to the Customer Portal (online support system)
	Quick-start guide for logging a support request (call) via the Customer Portal